Talk to someone who knows licensing.
Pre-sales questions, download trouble, or a licence you want checked before you resell. We answer all of it.
Send us a message
Support hours
Monday to Friday
08:00 to 22:00 UTC
Saturday
10:00 to 18:00 UTC
Sunday
Email only
Direct
support@marketencehub.com
Orders, downloads, billing
licensing@marketencehub.com
PLR / MRR rights and resale questions
Answers by topic.
PLR is enough to sell finished products on Etsy. Choose MRR only if you also want your buyers to be allowed to resell it, which is common for template and ebook shops.
Yes. PLR and MRR licences are issued to you, not to a single storefront. You may use the same asset across every business you own.
Yes. Open the asset in My Assets and choose Upgrade licence. You pay only the difference and a new certificate is issued immediately.
Immediately. The moment payment clears, the asset appears in My Assets and a download email goes out. Nothing is manually approved.
Email links expire after 30 days for security, but downloads inside My Assets never expire. Sign in and download again from there.
Cards through Stripe, PayPal, Apple Pay and Google Pay. Bank transfer is available for orders over $500. Contact support first.
We refund within 14 days if the files are faulty or materially different from the description and you have not downloaded the full bundle. Change of mind refunds are not available on delivered digital goods.
Most resellers price between 40% and 120% of our list price. Bundling two or three related assets into one offer usually earns more than discounting a single one.
Every bundle includes ready to paste sales copy, mockup images and an FAQ block. The licensing guide covers offer structure.